Stay Safe and Informed

Responsible Gaming Guidelines at a71 game

When gaming goes beyond entertainment, making the right decision becomes most important. a71 game wants every user to use the platform consciously and safely. Know your limits, stay in control, and seek help when you need it.

For ages 21+ only
Our Position

Gaming means entertainment — not a business

a71 game believes that online gaming and betting should be purely for entertainment. Set a budget before each session and stick to it — play to enjoy, not to win. Losses are normal; repeatedly placing bigger bets to recover lost money can become a dangerous habit.

The Terms and Conditions of a71 game contain detailed rules on responsible gaming that apply to every user. It is always a good idea to read these terms carefully before you start using the platform.

Keep in mind that expecting a regular income from online casinos or betting is not realistic. The outcome of every game is random and no strategy guarantees long-term winnings. If you have questions about the site, you can read the FAQ section, where common questions are answered.

Our Commitment

Every account at a71 game has access to self-limit, cooling-off, and self-exclusion features. We actively identify risky behaviour and provide direct support where needed.

24/7 Support

Contact us any time via live chat or email. Our team is always ready to assist in both Bengali and English.

21+

Age limits are strictly enforced

The minimum age to open an account and take part in any betting or casino activity at a71 game is 21. The platform is strictly prohibited for minors. Age is verified during account verification, and any discrepancy may result in account suspension. Keep underage family members away from your device and never share your account details.

Control Tools

Set your own limits

The account settings at a71 game include several tools to help you manage your gaming habits. There are no penalties or restrictions for using them — they are simply a way to build healthy gaming habits.

Deposit Limit

Set a maximum deposit amount on a daily, weekly, or monthly basis. Once a limit is set it takes effect immediately, but a cooling-off period applies if you want to increase it.

Session Time Limit

Set a maximum duration for each gaming session. When the time is up, the platform will automatically alert you and give you the option to log out.

Cooling-Off Break

Put your account on a temporary break for a set period — from 24 hours to several weeks. Betting and casino activity are completely paused during this time.

Self-Exclusion

Choose self-exclusion for a longer break. Activating this option closes your account fully for a specified period and stops all promotional communications.

Activity History

View a detailed history of your deposits, bets, wins, and losses. Understanding your own patterns is the first step toward responsible gaming.

Support Request

Let our support team know directly via live chat or email that you need help setting limits. They will assist you in Bengali with complete confidentiality.

Warning Signs

Be careful if you notice these signs

Gambling problems do not develop overnight. Habits gradually slip out of control. If you notice any of the signs below in yourself or someone you know, it is time to seek help.

  • Repeatedly placing larger bets to recover lost money — known as "chasing losses".
  • Hiding the amount you play from family or friends and lying about it.
  • Failing to stop or cut back on betting or gaming despite trying, or feeling restless when you take a break.
  • Spending more time gaming by cutting back on eating, sleeping, work, or time with family.
  • Borrowing money or dipping into savings to place bets, and being unable to stop despite financial pressure.
  • Being unable to stop even after winning — thinking "just a little more and I'll win again".
  • Feeling irritable, anxious, or low when you cannot play — and then playing again to shake off that feeling.
Keep in Mind

Principles of healthy gaming

Set your budget first

Decide before each session how much you can afford to spend. Once that amount is gone, end the session.

Keep track of your time

Avoid long unbroken sessions. Take regular breaks and give attention to other activities as well.

Not under the influence of emotions

Avoid gaming when you are stressed, down, or under the influence of substances. Decisions should be made with a clear head.

Ways to Get Help

Do not hesitate to seek help

Acknowledging the problem and asking for help is the most courageous step. Besides the a71 game support team, family members and professional counsellors can also be by your side on this path. To learn more about us, you can visit our About Us page, where a71 game's values and approach are outlined.

a71 game Live Chat

Any time of day or night — reach us on our 24/7 live chat. The support team speaks Bengali and will listen to your concerns with complete confidentiality.

Email Support

You can also contact us by email as an alternative to live chat. Write to us with the details — we respond quickly and keep your information secure.

Family and Friends

Talk openly with the people close to you. The support of family is the greatest strength on the road to recovery. You will not have to face it alone if they know.

Professional Counsellors

Talk to a mental health specialist or behavioural therapist. Seeking help from a qualified counsellor in Bangladesh is not a sign of weakness — it is a sign of awareness.

Peer Support Groups

Join a peer support group of people who have recovered from gambling addiction. Hearing the experiences of others who have been through the same situation gives you strength.

Account Closure Request

If you feel you need a complete break, let us know via live chat or email. We will arrange account closure promptly and stop sending promotional messages.

Advice for Families

Keep your loved ones safe

If you notice signs of a gambling problem in a family member, speak to them directly and calmly. Draw them closer with empathy rather than blame or anger. Remember, addiction is a health condition — not a character flaw.

Use parental control software on your device so that underage family members cannot access gaming sites. Do not share your a71 game login details with anyone and keep your device locked.

Our Privacy Policy explains in detail how a71 game collects and uses user information and what rules are followed when sharing information with any third party.

Useful Things to Know

  • Set time and money limits before each session
  • Stay away from gaming when under the influence of substances
  • Winning is a matter of chance — not skill
  • Do not increase your bets out of anger or frustration after a loss
  • Do not play with borrowed money or by dipping into savings
  • Do not treat gaming as a solution to other problems
Common Questions

Questions about responsible gaming

Yes. When you activate self-exclusion, your account balance remains secure. You can contact us via live chat or email to request a withdrawal. No new bets or deposits will be possible during the break.

Lowering a limit takes effect immediately. However, increasing a limit is subject to a cooling-off period — meaning the new limit will only come into force after a set period of time. This rule helps prevent hasty changes of mind.

Under a71 game rules, no one under 21 may use the platform. Another person using your account is a violation and may result in account suspension. Always keep your login details secure and lock your device.

Conversations with the a71 game support team are completely confidential. If you share your concerns via live chat or email, they will not be passed on to any third party. Seeking help is a sign of courage — do not hesitate to reach out.

Yes, gaming or gambling addiction is a recognised behavioural condition and it is possible to overcome it with professional support. Cognitive Behavioural Therapy (CBT), peer support groups, and family backing — when these three work together, many people have returned to a healthy life.

No. When the self-exclusion period ends, the account does not reopen automatically. You will need to contact us yourself via live chat or email to request reactivation. This process is in place to ensure a considered decision.