a71 game FAQ — All answers on account, payment and mobile play

If your mobile data or Wi-Fi connection suddenly drops, the result of any active game or bet is saved on the server. Once you reconnect and log back into a71 game, the game resumes from where it left off, or the result is settled automatically and your balance is updated. If you notice any discrepancy in your balance, contact 24/7 live chat.

Yes, it can. On an Android phone, open the site in Chrome and select "Add to Home screen" from the menu. On an iPhone or iPad, tap the Share button in Safari and then tap "Add to Home Screen". This creates a shortcut that works like an a71 game app, so you do not need to open the browser each time. The playing experience in fullscreen mode is also better.

Yes, both Android (APK) and iOS versions of the a71 game app are available. The apps are available through official channels. Do not download from any third-party site or app store — those are not safe. Only use the app from the official source to keep your account and money secure.

Clear your browser cache — in Chrome, go to Settings > Privacy > Clear browsing data and delete "Cached images and files". Then reload the page. Also close old tabs, and using Wi-Fi instead of mobile data will make a71 game's live casino and slot games run much faster. If the problem continues, contact support.

Yes, all games on a71 game are fully supported on mobile. Slots, live casino, fishing games, and sports betting — all can be played from a smartphone or tablet. Games from PG Soft, JILI, and Evolution are HTML5-based, so they run normally in the browser without any extra plugins. The interface is also designed specifically for touchscreen controls.

Google Chrome or Samsung Internet on Android, and Safari on iPhone, work best. These browsers support WebGL, so live games and high-graphics slots run smoothly. If you use an older browser version, some features of a71 game may not display correctly — so keep your browser up to date.

To withdraw money from a71 game, your bKash, Nagad, or Rocket account must be registered in your own name — that is, the name on your a71 game account must match the name on your mobile wallet account. Withdrawal requests to a wallet registered in someone else's name will not be processed. This is a security requirement.

Under normal conditions, a71 game withdrawals are completed within one hour. If you still see "Pending", there are a few possible reasons: the bonus wagering requirement has not been met, account verification is incomplete, or the wallet name does not match. Contact live chat and provide your transaction ID — the support team will look into it promptly.

Yes. a71 game's payment process runs seven days a week, around the clock. Whether it's late at night or Friday–Saturday, you can request a withdrawal at any time and the money will generally reach your bKash, Nagad, or Rocket account within one hour. If there is a bank holiday or scheduled maintenance, advance notice will be posted on the site.

The minimum withdrawal amount at a71 game is ৳1,000. This limit applies equally to all three methods — bKash, Nagad, and Rocket. The system will not accept a withdrawal request for less than this amount. As long as your balance is ৳1,000 or more, you can submit a request at any time.

For withdrawals from a71 game via bKash, Nagad, or Rocket, the standard processing time is within one hour. In most cases it is completed sooner. However, your first withdrawal may take slightly longer due to account verification. Make sure you enter the correct wallet number.

To log in from a new phone or computer, simply enter your username and password. a71 game may ask for an OTP or another verification step in some cases — this is for the security of your account. The OTP is sent to your registered mobile number, so keep that number active. If you have trouble logging in, you can get help on the a71 game Login page.

No, only one account per person is allowed at a71 game. If the same person has two accounts, both may be temporarily suspended and there is a risk of the balance being forfeited. If multiple members of the same household use separate accounts from the same device or network, inform support in advance.

Use a strong password at a71 game — at least 8 characters combining uppercase letters, lowercase letters, numbers, and special characters. Avoid simple passwords like your date of birth or "123456". Your username cannot be changed after registration, so choose it carefully.

Registration generally requires your full name, mobile number, and your preferred username and password. Enter your correct date of birth — all casino and betting activities at a71 game are only for those aged 21 and above. The name you provide at registration is used for payment verification later, so it is important to enter it correctly.

On the login page, click the "Forgot your password?" link. An OTP will be sent to your registered mobile number — use that code to set a new password. If your number has changed or the OTP does not arrive, contact a71 game's live chat and confirm your identity by providing your account details.

Once you open an account at a71 game and start playing, you are automatically enrolled in the VIP program. Based on your total betting activity, you progress through five levels from Bronze to Diamond. The weekly cashback rate increases at each level — at the highest Diamond level you can receive up to 1.5% weekly cashback. For more details, visit the a71 game VIP page.

Log in to a71 game and go to the Deposit section, then select bKash as your payment method. Send money to the number shown on the site using your bKash app or dial code, then submit the transaction ID on the site. If the correct amount and transaction ID are provided, your balance will be updated within a few minutes.

a71 game itself does not charge any separate fee for deposits — the exact amount you send is credited to your gaming balance. However, bKash or Nagad may apply their own send money charges — these are determined by the respective mobile wallet's policy and are not under a71 game's control.

Yes, deposits via Nagad are fully supported. Go to the Deposit section, select Nagad, and send money to the number shown. Payment can be made through the Nagad app or USSD code. Once the payment is complete, do not forget to enter the transaction ID in a71 game's deposit form, otherwise your balance update may be delayed.

The minimum deposit amount at a71 game is ৳100 — this applies to slots, live casino, fishing, and sports betting. The limit is the same for all three methods: bKash, Nagad, and Rocket. You can start playing slot games with as little as ৳100 and take advantage of the 200% bonus on your first deposit.

If your deposit has not been credited, first check that you submitted the transaction ID correctly. If the problem persists, take a screenshot of the confirmation SMS sent by bKash or Nagad and send it to a71 game's live chat. The support team will verify the transaction and resolve the issue quickly. If you sent money to the wrong number, contact the relevant wallet's support.

Yes, with a first deposit via Rocket (Dutch-Bangla Bank's mobile wallet) you will receive a 200% bonus, up to ৳10,000 — the same as with bKash or Nagad. For example: if you deposit ৳1,000, ৳2,000 in bonus is added, making your total balance ৳3,000; before withdrawing the bonus you must complete ৳2,000 × 25 = ৳50,000 in wagering. To learn more about bonuses, visit the a71 game Bonus page.