a71 game Privacy Policy

1 Introduction

a71 game (hereinafter referred to as the "Platform", "we", or "our") has established this privacy policy so that users of our website — whether registered members or not — can clearly understand how their information is managed.

This policy applies to all services of a71 game, including website browsing, account registration, deposit and withdrawal transactions, playing games, claiming bonuses, and customer support. By using our platform, you are considered to have given your consent to the terms of this privacy policy.

To learn more about the general rules and terms governing our services, we recommend reading our Terms and Conditions, as these two documents together define the relationship between you and a71 game.

2 Information Collection

a71 game collects two types of information: (a) information provided directly by the user, and (b) information collected automatically while using the platform.

2.1 Information Provided Directly

When registering an account or communicating with the platform, you may provide the following information:

• Full name and date of birth
• Valid email address
• Mobile number (linked to bKash, Nagad, or Rocket)
• Password and security information
• Documents required for identity verification (copy of national ID card or passport, where applicable)
• Transaction history and payment information

2.2 Automatically Collected Information

When you use the a71 game website or app, the following information may be recorded automatically:

• IP address and device type
• Browser type and language settings
• Session duration and pages visited
• Gaming activity logs (bet amounts, game selections, results)
• Information collected from cookies and tracking technologies

3 Purpose of Using Information

Collected information is used for the following legitimate purposes:

• Account Management: For registration, login, password recovery, and account verification.
• Processing Financial Transactions: For the secure processing of deposits and withdrawals via bKash, Nagad, and Rocket.
• Bonuses and Promotions: For correctly applying eligible bonuses to your account, such as the 200% welcome bonus or weekly rewards.
• Customer Support: For responding to your complaints and queries via live chat or email.
• Platform Improvement: For improving service quality by analyzing user experience.
• Security and Fraud Prevention: For preventing unauthorized access, fraud, and misuse of the platform.
• Legal Compliance: For complying with applicable laws and regulations.

a71 game never sells your personal information to third parties for advertising purposes.

4 Cookie Policy

The a71 game website uses cookies. Cookies are small text files stored in your browser that help keep your account session active, remember your preferences, and ensure the platform functions correctly.

4.1 Types of Cookies

• Essential Cookies: Required for login sessions, security tokens, and core functionality. These cannot be disabled.
• Analytics Cookies: For measuring platform usage. Users may opt out of these if they wish.
• Preference Cookies: For remembering language and display settings.

You can manage cookies from your browser settings, however disabling certain cookies may cause some platform features to not work properly.

5 Disclosure of Information and Third Parties

a71 game may share your information with third parties in the following limited circumstances:

• Payment Processors: Information required to complete transactions via bKash, Nagad, and Rocket is shared with the respective mobile financial service providers.
• Game Providers: Evolution, Pragmatic Play Live, PG Soft, JILI, and other game studios use session information necessary to operate their games.
• Technology Service Providers: Companies contracted for cloud hosting, data security, and analytics services.
• Legal Obligations: Information may be provided in response to a court order or a lawful request from a law enforcement authority.

Your information will not be disclosed for any purpose other than those listed above without your consent. Third-party service providers are contractually bound to uphold a71 game's privacy standards.

6 Data Security Measures

a71 game has adopted industry-standard technical and organizational measures to protect your personal and financial information:

• SSL Encryption: All data exchanged between the website and servers is encrypted using SSL technology.
• Secure Password Storage: Passwords are stored in hashed and salted form — no employee or system can view your original password.
• OTP Verification: Mobile OTP-based verification for logins and transactions.
• Firewall and Access Controls: Strict access controls at the server level and regular security audits.
• Fraud Detection: Automatic detection of unusual transactions or login activity.

No security method is completely impenetrable. We therefore ask you to use a strong password, not share your password with anyone, and contact our support team promptly if you notice any suspicious activity.

7 Data Retention Period

a71 game retains user information only for as long as necessary. The following factors are considered when determining the retention period:

• All information is retained while your account remains active.
• Even after an account is closed or deactivated, information may be retained for a specified period for legal obligations and dispute resolution.
• Financial transaction records may need to be retained for an extended period in accordance with applicable law.
• Information from inactive accounts is automatically deleted after a specified period.

8 Your Rights Regarding Your Information

Every registered user of a71 game has the following rights:

• Right to Access: You may request to know what information we hold about you.
• Right to Rectification: You may request correction of any inaccuracies in your information.
• Right to Erasure: In certain circumstances, you may request deletion of your information (where there is no legal obligation to retain it).
• Right to Restrict Processing: In some cases, you may request that processing of your information be suspended.
• Right to Portability: You may request your information in a structured format.

To exercise these rights, please contact our customer support team. We will generally review your request within a reasonable time. To learn more about responsible gaming and personal data protection practices, visit our Responsible Gaming page.

9 Protection of Minors

All casino and betting services of a71 game are intended solely for persons aged 21 and above (21+). We do not knowingly collect any information from minors.

An age verification process is followed at the time of registration. If it becomes known at any time that a user is a minor, their account will be suspended immediately and any collected information will be deleted.

Parents or guardians who believe their child has registered on this platform may notify our support team immediately.

10 Policy Changes

a71 game may update this privacy policy from time to time. For significant changes, we will notify users in the following ways:

• Displaying a special notice on the website homepage or on this page.
• Sending a message about the update to the registered email address.
• Updating the "Last Revised" date at the top of the page.

Continued use of the platform after any changes will be taken as your consent to the updated policy. We therefore recommend reviewing this page periodically.

11 Contact

If you have any questions or comments about this privacy policy, or wish to exercise your rights, please contact us:

• Live Chat: 24 hours a day, 7 days a week — support available in both Bengali and English.
• Email: [email protected]

For answers to general questions about a71 game, visit our FAQ section, where common questions about privacy, payments, bonuses, and accounts are answered.